Full Description
The Kenya Association of Tour Operators KATO, (formed in 1978), is one of Kenya’s leading tourism trade associations representing the interests of over 300 of the most experienced tour operators in Kenya. Our membership comprises, both large and small operators.
KATO’s Objectives
To ensure that Kenya Tour Operators maintain the highest possible standards of service and integrity.
To provide information to members, clients, and agents towards beneficial relations.
To create business opportunities for members.
To lobby for the interests of KATO members in formulating and implementation of government policy and legislation.
To mediate disputes between members and trade partners.
Our Members
Membership of KATO is open to all licensed tour operators who meet our basic requirements as provided in the Constitution. There are three main membership categories for tour companies namely FULL, ASSOCIATE and PROVISIONAL.
There is also a provision for non-tour operating companies, allied to tourism and whose membership is of benefit to KATO. These fall under the AFFILIATE and CORPORATE membership categories.
All KATO members are bound by the rigid rules of their own Code of Conduct. The Association ensures that all its members provide the highest standard of service to clients. Any complaints that may arise are handled by our Ethics and Standards Sub-Committee in liaison with the Ministry of Tourism.
In enhancing our client’s perception of credibility and quality, KATO has introduced a “Bond Scheme” for all their members with the key objective of offering financial guarantees to all their clients.
